Privacy Policy

IzzyOS LLC (“IzzyOS,” “we,” “us”) operates the IzzyOS platform at izzyos.com, funnels.izzyos.com, and connected subdomains (the “Service”). This policy explains what information we collect, how we use it, and your choices.

1. Information we collect

• Account information. Name, email, phone number, business details you provide when you create an account or apply to work with us.
• Lead information. When a visitor opts in through one of our funnels (for example, by filling out a contact form on a sales page), we collect their name, email, phone number, and any answers they provide. This data is the property of the customer running the funnel; we process it on their behalf.
• Communication content. Messages sent or received via our SMS, voice, email, and chat features. Voice calls may be recorded for quality and training; recordings are accessible to the account owner.
• Usage data. Pages viewed, actions taken, browser type, IP address, and device identifiers. We use cookies and similar technologies for session management and analytics.
• Payment information. Processed by Stripe; we do not store full card numbers.

2. SMS and voice communications

When you (or a visitor opting in through one of our funnels) provide a phone number and consent to be contacted, we may send SMS messages and place voice calls related to the service requested. This includes:

• Lead-confirmation texts after a contact opts in
• Appointment reminders and reschedule notifications
• Payment-link delivery and receipts
• Follow-ups from Kai (our AI assistant) regarding scheduled calls or services purchased

Standard message and data rates may apply. Message frequency varies based on your activity and the campaigns you opt into. You can opt out at any time by replying STOP to any SMS message; you will receive an acknowledgement and no further messages from that campaign. Reply HELP for support information. Opt-out of voice calls by request to support@izzyos.com.

3. How we use information

• Provide, operate, and improve the Service
• Send the SMS, voice, email, and chat messages described above
• Respond to support requests and customer questions
• Detect and prevent fraud, abuse, and security issues
• Comply with legal obligations

4. Sharing of information

We do not sell or rent your information, and we do not share it with third parties for their own marketing purposes. We share information only with:

• Service providers who help us operate the Service (Twilio for SMS and voice, Resend for email, Stripe for payments, Supabase for hosting, Anthropic for AI processing). These providers are bound by confidentiality and are permitted to use the data only to perform services for us.
• Customers running funnels — when a visitor opts into a customer’s funnel, the customer receives the lead information for the purpose of communicating with that lead.
• Legal compliance — when required by law, court order, or to protect rights or safety.

5. Data retention

We retain account information for as long as your account is active, plus a reasonable period for legal and operational requirements. You can request deletion of your account and associated data at any time by emailing support@izzyos.com; we will honor the request within 30 days unless retention is required by law.

6. Your rights and choices

• Access, correction, deletion. Email support@izzyos.com to request a copy of your data, correction of inaccurate data, or deletion of your account.
• SMS opt-out. Reply STOP to any SMS message. You can also email support@izzyos.com to opt out of all communication channels.
• Cookies. You can disable cookies through your browser settings; some features of the Service may not work without them.

7. Security

We use industry-standard practices to protect your information, including encryption in transit and at rest, role-based access controls, and regular security reviews. No system is perfectly secure; if you discover a vulnerability, please report it to support@izzyos.com.

8. Children

The Service is intended for adults operating businesses. We do not knowingly collect information from children under 18.

9. International users

IzzyOS LLC is based in the United States. If you access the Service from outside the U.S., your information will be transferred to and processed in the U.S. By using the Service, you consent to this transfer.

10. Changes to this policy

We may update this Privacy Policy from time to time. The “Effective” date at the top reflects the latest version. Material changes will be communicated by email or in-app notice when feasible.

11. Contact us

Questions, requests, or concerns:

IzzyOS LLC
1309 Coffeen Ave STE 1200
Sheridan, WY 82801
support@izzyos.com
(307) 522-1176