Maximus

Terms of Service

Last updated August 7, 2026

Terms of Service

Last updated: [current date]

1. Agreement to Terms

These Terms of Service constitute a legally binding agreement between you and Maximus ("we," "us," or "our") governing your access to and use of the website https://askmaximus.ai (the "Site") and all related services, products, software, and content we provide (collectively, the "Services"). By accessing or using the Site, creating an account, purchasing any product or service, or otherwise engaging with our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms in their entirety, you must not access or use the Services.

We reserve the right to modify these Terms at any time. Changes become effective upon posting to the Site. Your continued use of the Services after any modification constitutes acceptance of the revised Terms. We encourage you to review these Terms periodically.

2. Eligibility

You must be at least 18 years of age and possess the legal capacity to enter into a binding contract in your jurisdiction to use the Services. By using the Services, you represent and warrant that you meet these eligibility requirements. If you are accessing the Services on behalf of a business or other legal entity, you represent that you have the authority to bind that entity to these Terms.

We do not knowingly collect personal information from children under 13 years of age, and the Services are not directed to children. If we learn that we have collected personal information from a child under 13 without parental consent as required by the Children's Online Privacy Protection Act (COPPA), we will delete that information promptly. If you believe a child under 13 has provided us with personal information, please contact us immediately at nirav@securecdp.com.

3. Description of Services and Products

Maximus provides artificial intelligence-powered solutions and technology services for the home services industry. Our Services may include, but are not limited to: AI-driven software tools, digital products, online courses, training programs, consulting services, membership programs, subscription-based services, and related educational content designed to help home services businesses improve operations, customer engagement, and business outcomes.

The specific features, functionality, and availability of Services may vary and are subject to change at our discretion. We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time without prior notice. Descriptions, images, and specifications of products and services on the Site are subject to change and are provided for general informational purposes. We make reasonable efforts to ensure accuracy but do not warrant that descriptions or other content are error-free, complete, or current.

4. Accounts and Registration

Certain features of the Services require you to create an account. When registering, you must provide accurate, current, and complete information, including your name, email address, phone number, and any other information requested. You agree to update your information promptly to maintain its accuracy.

You are responsible for maintaining the confidentiality of your account credentials, including your username and password. You are fully responsible for all activities that occur under your account, whether or not authorized by you. You agree to notify us immediately at nirav@securecdp.com of any unauthorized access or use of your account or any other security breach. We will not be liable for any loss or damage arising from your failure to protect your account credentials or from unauthorized account access.

You may not share your account with others, transfer your account to another person, or use another person's account without permission. We reserve the right to suspend or terminate accounts that violate these Terms or are inactive for extended periods.

5. Purchases, Pricing, and Payment

All purchases of products and services through the Site are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason, including product or service availability, errors in pricing or product information, or suspected fraudulent or unauthorized transactions.

Prices for products and services are stated in U.S. dollars and are subject to change at any time without notice. The price charged will be the price displayed at the time you complete your purchase. You are responsible for all applicable taxes, including sales, use, and value-added taxes, based on your billing address and applicable law.

Payment processing is handled by third-party payment processors. By providing payment information, you authorize us and our payment processors to charge the payment method you designate for all fees and charges incurred. You represent and warrant that you have the legal right to use any payment method you provide. We do not store complete credit card information on our servers; payment data is handled securely by our payment processors in compliance with applicable payment card industry standards.

For subscription-based services or memberships, you authorize recurring charges to your payment method at the interval specified at the time of purchase (monthly, annually, or otherwise). Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date. You are responsible for all charges incurred until cancellation takes effect. Subscription fees may change upon renewal; we will provide notice of any price changes in accordance with applicable law.

6. Refund and Cancellation Policy

All sales of digital products, courses, and services are generally final. However, we may offer refunds or cancellations under certain circumstances at our sole discretion. [If a specific refund window applies to certain products or services, it will be clearly stated at the point of purchase or in separate product-specific terms.]

To request a refund or cancellation, you must contact us at nirav@securecdp.com with your order details and reason for the request. Refund requests will be evaluated on a case-by-case basis. If approved, refunds will be issued to the original payment method within a reasonable timeframe, typically within 10 business days.

For subscription services, you may cancel your subscription at any time by accessing your account settings or contacting us directly. Cancellations take effect at the end of the current billing period; you will retain access to the subscription benefits through that period, but no refund will be issued for partial billing periods. You remain responsible for any charges incurred prior to the effective cancellation date.

Certain products or services may be subject to different refund or cancellation terms, which will be disclosed at the time of purchase. Nothing in this policy affects your statutory rights under applicable consumer protection laws, including rights under the CCPA, GDPR, or UK GDPR where applicable.

7. Intellectual Property and License to Use

All content, materials, software, and technology available through the Services, including but not limited to text, graphics, logos, images, videos, audio, software code, course materials, training content, AI algorithms, and the overall design and functionality of the Site (collectively, "Our Content"), are owned by or licensed to Maximus and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services and Our Content solely for your personal or internal business purposes as intended by the Services. This license does not include any right to: (a) resell, redistribute, or commercially exploit the Services or Our Content; (b) modify, adapt, translate, reverse engineer, decompile, or disassemble any portion of the Services; (c) copy, reproduce, or create derivative works from Our Content; (d) remove or alter any copyright, trademark, or other proprietary notices; or (e) use any data mining, robots, scraping, or similar automated data gathering or extraction methods.

For purchased courses, digital products, or training materials, you receive a license to access and use those specific materials for your personal or internal business use only. You may not share, distribute, or resell access to these materials to third parties. Any unauthorized use of Our Content or the Services terminates the license granted herein and may subject you to legal liability.

All trademarks, service marks, and trade names used on the Site are the property of Maximus or their respective owners. Nothing in these Terms grants you any right or license to use any trademark, service mark, or trade name without prior written permission.

8. User Content and Acceptable Use

The Services may allow you to submit, post, or transmit content, including text, images, feedback, questions, comments, suggestions, or other materials ("User Content"). You retain ownership of any intellectual property rights in User Content you submit, but by submitting User Content, you grant us a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, transferable, and sublicensable license to use, reproduce, modify, adapt, publish, translate, distribute, perform, and display such User Content in connection with operating, providing, improving, and promoting the Services.

You represent and warrant that: (a) you own or have the necessary rights and permissions to submit User Content and grant the license above; (b) your User Content does not infringe, violate, or misappropriate any third-party intellectual property, privacy, publicity, or other rights; and (c) your User Content complies with these Terms and all applicable laws.

You agree not to use the Services to:

We reserve the right, but have no obligation, to monitor, review, or remove User Content at our sole discretion. We may suspend or terminate your access to the Services for any violation of this Acceptable Use policy.

9. Third-Party Services and Links

The Services may contain links to third-party websites, services, or resources, including payment processors, marketing platforms, and other service providers. These links are provided for your convenience only. We do not control, endorse, or assume any responsibility for any third-party sites, services, products, or content. Your use of third-party services is governed by the terms and privacy policies of those third parties.

We use third-party payment processors to handle billing and payment transactions. When you make a purchase, you may be directed to a third-party payment processor's site to complete the transaction. Your payment information is collected and processed by the third-party processor in accordance with their terms and privacy policy, not by us directly.

We are not responsible for any loss or damage arising from your interactions with third parties or your reliance on third-party content. You access and use third-party services at your own risk and should review their terms and policies before engaging with them.

10. Disclaimers

THE SERVICES, INCLUDING ALL CONTENT, PRODUCTS, SOFTWARE, AND MATERIALS, ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, MAXIMUS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that: (a) the Services will be uninterrupted, secure, or error-free; (b) defects will be corrected; (c) the Services or servers are free of viruses or harmful components; or (d) the Services will meet your requirements or expectations. We make no guarantees regarding the accuracy, reliability, completeness, or timeliness of any content or information provided through the Services.

Our Services, including courses, training programs, and consulting, are educational and informational in nature. We do not guarantee any specific results, outcomes, revenue, profits, or business success from your use of the Services. Your results will depend on numerous factors, including your individual circumstances, effort, business practices, market conditions, and other variables beyond our control. Any testimonials, case studies, or examples of results achieved by others do not constitute a guarantee or prediction of your results.

Where we display testimonials, endorsements, or user reviews, these represent the individual experiences of those users and may not be typical. In accordance with the Federal Trade Commission's guidelines (16 CFR Part 255), we disclose that testimonials may not reflect the typical user's experience, and individual results will vary. If we have a material connection with any endorser (such as compensation or free products), we will disclose that relationship as required by law.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you. You may have additional rights under applicable consumer protection laws, including the GDPR, UK GDPR, or CCPA, which are not affected by these disclaimers.

11. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL MAXIMUS, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES, WHETHER IN CONTRACT, TORT, OR OTHERWISE, SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU PAID TO US FOR THE SERVICES IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR (B) ONE HUNDRED DOLLARS ($100).

These limitations apply regardless of the legal theory on which a claim is based and even if we have been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you in full. In such jurisdictions, our liability is limited to the greatest extent permitted by law.

Nothing in these Terms excludes or limits our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability that cannot be excluded or limited under applicable law.

12. Indemnification

You agree to indemnify, defend, and hold harmless Maximus, its officers, directors, employees, agents, affiliates, and service providers from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or related to: (a) your use or misuse of the Services; (b) your violation of these Terms; (c) your violation of any law, regulation, or third-party right; (d) your User Content or any content you submit; or (e) any dispute between you and another user of the Services.

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with our defense of such claim. You will not settle any claim that affects us or our rights without our prior written consent. This indemnification obligation survives termination of these Terms and your use of the Services.

13. Term and Termination

These Terms commence when you first access or use the Services and continue until terminated by either party. You may terminate these Terms at any time by discontinuing use of the Services and closing your account (if applicable). Account closure does not relieve you of any obligations incurred prior to termination, including payment obligations.

We may suspend or terminate your access to the Services, in whole or in part, at any time and for any reason, including but not limited to: (a) violation of these Terms; (b) suspected fraudulent, abusive, or illegal activity; (c) extended periods of inactivity; or (d) upon your request. We may also terminate these Terms or discontinue the Services entirely at our discretion with or without notice.

Upon termination: (a) your right to access and use the Services immediately ceases; (b) you remain liable for all obligations incurred prior to termination, including payment obligations; (c) we may delete your account and any associated data, although we may retain certain information as required by law or for legitimate business purposes; and (d) any licenses granted to you under these Terms are immediately revoked.

The following sections survive termination of these Terms: Intellectual Property and License to Use, User Content and Acceptable Use (with respect to content submitted prior to termination), Disclaimers, Limitation of Liability, Indemnification, Dispute Resolution and Governing Law, and any other provisions that by their nature should survive.

14. Dispute Resolution and Governing Law

Informal Resolution: Before initiating any formal dispute resolution proceeding, you agree to first contact us at nirav@securecdp.com to attempt to resolve the dispute informally. Provide a detailed description of the dispute and your desired resolution. We will attempt to resolve the dispute informally within 60 days. If we cannot reach a resolution, either party may proceed with formal dispute resolution as described below.

Governing Law: These Terms and any dispute arising out of or related to these Terms or the Services shall be governed by and construed in accordance with the laws of the State of [state where Maximus is registered or operates], without regard to its conflict of law principles. However, this choice of law does not override the mandatory consumer protection laws of the jurisdiction where you reside, including protections under the GDPR, UK GDPR, or CCPA.

Arbitration Agreement: Except where prohibited by law, any dispute, claim, or controversy arising out of or relating to these Terms or the Services that cannot be resolved informally shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration shall be conducted by a single arbitrator, and the arbitrator's decision shall be final and binding. The arbitration shall take place in [location, typically the state/city where the business operates], or at another location mutually agreed upon by the parties. Each party shall bear its own costs and attorneys' fees, unless the arbitrator awards costs and fees to the prevailing party as permitted by law.

Class Action Waiver: TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND MAXIMUS AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. Unless both parties agree otherwise in writing, the arbitrator may not consolidate or join more than one person's or party's claims and may not preside over any form of consolidated, representative, or class proceeding.

Exceptions: Notwithstanding the arbitration agreement above, either party may bring a claim in small claims court if the claim qualifies. Additionally, either party may seek injunctive or equitable relief in a court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of intellectual property rights.

Opt-Out: If you do not wish to be bound by the arbitration and class action waiver provisions, you may opt out by sending written notice to nirav@securecdp.com within 30 days of first accepting these Terms. Your notice must include your name, address, email, phone number, and a clear statement that you wish to opt out of the arbitration agreement. If you opt out, all other terms of these Terms remain in effect, and disputes will be resolved in the courts described below.

Venue: If arbitration does not apply (because you opted out, the dispute falls under an exception, or arbitration is prohibited by law), you agree that any legal action or proceeding shall be brought exclusively in the state or federal courts located in [county and state where business operates], and you consent to the personal jurisdiction of such courts.

Data Protection Rights: Nothing in this dispute resolution section limits your rights under applicable data protection laws, including your right to lodge a complaint with a supervisory authority under the GDPR or UK GDPR, or your rights under the CCPA to bring an action in certain circumstances.

15. Changes to These Terms

We reserve the right to modify, amend, or update these Terms at any time at our sole discretion. When we make changes, we will update the "Last updated" date at the top of these Terms and post the revised Terms on the Site. If we make material changes that significantly affect your rights or obligations, we will provide additional notice, such as by email to the address associated with your account or by a prominent notice on the Site, as required by law.

Your continued use of the Services after the effective date of revised Terms constitutes your acceptance of the changes. If you do not agree to the revised Terms, you must stop using the Services and close your account. We encourage you to review these Terms periodically to stay informed of any updates.

Changes to these Terms will not apply retroactively and will become effective no sooner than 14 days after posting, except that changes addressing new functions or features of the Services, or changes made for legal reasons, may be effective immediately upon posting.

16. Severability and Entire Agreement

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the original intent, or if such modification is not possible, the provision shall be severed from these Terms.

These Terms, together with our Privacy Policy and any other policies or agreements expressly incorporated by reference, constitute the entire agreement between you and Maximus regarding the Services and supersede all prior or contemporaneous understandings, agreements, representations, and warranties, whether written or oral, regarding the subject matter herein.

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. No waiver of any term shall be deemed a further or continuing waiver of such term or any other term. Any waiver must be in writing and signed by an authorized representative of Maximus.

17. Contact Us

If you have any questions, concerns, or requests regarding these Terms or the Services, please contact us:

Maximus Nirav Doshi Email: nirav@securecdp.com Phone: 2482053701 Website: https://askmaximus.ai

For data protection inquiries, including requests to exercise your rights under the GDPR, UK GDPR, or CCPA, please use the contact information above and clearly indicate the nature of your request.

For marketing communications, you may unsubscribe from email communications by clicking the "unsubscribe" link in any marketing email we send, as required by the CAN-SPAM Act. For SMS communications, you may opt out by replying "STOP" to any text message, as required by the Telephone Consumer Protection Act (TCPA). You may also contact us directly to update your communication preferences.