Cheech QA

Terms of Service

Last updated September 14, 2026

Terms of Service

Last updated: [current date]

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and the business operated by Cheech QA ("we," "us," or "our") governing your access to and use of our website, services, courses, coaching programs, digital products, memberships, and any related content or materials (collectively, the "Services"). By accessing or using any part of the Services, creating an account, making a purchase, or otherwise engaging with our business, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you must immediately cease all use of the Services and may not make any purchases or access any content.

2. Eligibility

You must be at least 18 years of age and possess the legal capacity to enter into a binding contract in your jurisdiction to use the Services or make any purchase. By using the Services, you represent and warrant that you meet these eligibility requirements. If you are accessing the Services on behalf of a business or organization, you represent that you have the authority to bind that entity to these Terms. We do not knowingly collect personal information from or direct our Services to children under 13 years of age, in compliance with the Children's Online Privacy Protection Act (COPPA). If we learn that we have collected information from a child under 13 without verifiable parental consent, we will delete that information promptly.

3. Description of Services and Products

We offer a range of online educational and professional development services, which may include but are not limited to:

The specific features, content, duration, and delivery methods of each offering are described in the applicable product or service listing at the time of purchase. We reserve the right to modify, suspend, or discontinue any Service or product at any time, with or without notice, though we will make reasonable efforts to provide advance notice of material changes affecting active subscriptions or purchased access periods.

4. Accounts and Registration

Certain Services require you to create an account by providing accurate, current, and complete information, including your name, email address, and telephone number where applicable. You agree to maintain the accuracy of this information and to update it promptly if it changes. You are responsible for maintaining the confidentiality of your account credentials, including your password, and for all activities that occur under your account, whether or not authorized by you. You agree to notify us immediately at cheech-qa-established-replacement-20260914060036@izzyos-e2e.test of any unauthorized access or use of your account. We are not liable for any loss or damage arising from your failure to safeguard your account credentials. You may not transfer, sell, or share your account with any other person, and you may not use another person's account without permission.

5. Purchases, Pricing, and Payment

All prices for our Services and products are stated in [currency] and are subject to change at any time, though changes will not affect orders already confirmed. When you make a purchase, you agree to pay all applicable fees and charges, including any applicable taxes, at the prices in effect when the charges are incurred. Payment processing is handled by a secure third-party payment processor, and we do not store your complete credit card or banking information on our systems. By providing payment information, you represent that you are authorized to use the designated payment method and authorize us (through our payment processor) to charge that method for all fees incurred.

For subscription-based Services or memberships with recurring billing, you authorize us to charge your payment method automatically at the beginning of each billing cycle (monthly, quarterly, or annually as specified) until you cancel. Subscriptions automatically renew unless you cancel before the renewal date. You are responsible for canceling your subscription through your account settings or by contacting us at cheech-qa-established-replacement-20260914060036@izzyos-e2e.test. If a payment fails, we may suspend or terminate your access to subscription Services until payment is received. We reserve the right to change subscription fees upon reasonable advance notice, and continued use after such notice constitutes acceptance of the new fees.

6. Refund and Cancellation Policy

Our refund policy varies depending on the specific Service or product purchased. [Specific refund windows and conditions will be clearly stated at the point of purchase or in the applicable product description.] Generally, refund requests must be submitted in writing to cheech-qa-established-replacement-20260914060036@izzyos-e2e.test within the applicable refund period. Refunds, if approved, will be processed to the original payment method within a reasonable timeframe. Certain Services, such as one-on-one coaching sessions or access to live events, may be non-refundable once delivered or after a specified cancellation deadline. Digital products that have been downloaded or accessed may have limited or no refund eligibility. Subscription cancellations take effect at the end of the current billing period, and no refunds are provided for partial billing periods unless otherwise stated. We reserve the right to deny refund requests that we determine, in our sole discretion, to be fraudulent, abusive, or otherwise inconsistent with the intended use of our refund policy.

7. Intellectual Property and License to Use

All content, materials, and intellectual property associated with the Services, including but not limited to text, graphics, logos, images, audio, video, software, course materials, coaching frameworks, templates, and other creative works (collectively, "Our Content"), are owned by or licensed to us and are protected by copyright, trademark, and other intellectual property laws. Our Content is provided for your personal, non-commercial use only.

Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use Our Content solely for your personal educational or professional development purposes. This license does not permit you to:

Any unauthorized use of Our Content terminates the license granted herein and may subject you to legal liability, including claims for copyright infringement and breach of contract.

8. User Content and Acceptable Use

Certain Services may allow you to submit, post, or share content, including comments, questions, feedback, testimonials, forum posts, or other materials ("User Content"). You retain ownership of any intellectual property rights in your User Content, but by submitting User Content to the Services, you grant us a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, transferable license to use, reproduce, modify, adapt, publish, translate, distribute, and display such User Content in connection with operating, promoting, and improving the Services. This license includes the right to use your name, likeness, and other identifying information in connection with your User Content, subject to applicable privacy laws.

You represent and warrant that you own or have obtained all necessary rights to your User Content and that it does not violate any third-party rights or applicable laws. You agree not to submit User Content that is unlawful, defamatory, harassing, abusive, fraudulent, obscene, or otherwise objectionable.

You agree to use the Services only for lawful purposes and in accordance with these Terms. Prohibited conduct includes but is not limited to:

We reserve the right, but have no obligation, to monitor, review, or remove User Content at our sole discretion. We may suspend or terminate your access to the Services immediately and without notice if you violate these acceptable use provisions.

9. Third-Party Services and Links

The Services may contain links to third-party websites, applications, or services, or may integrate with third-party tools such as payment processors, email service providers, video conferencing platforms, or social media networks. These third-party services are not under our control, and we are not responsible for their content, privacy practices, terms of service, or any products or services they offer. Your interactions with third-party services are governed solely by the terms and policies of those third parties. We provide links and integrations for your convenience only, and inclusion of any link does not imply our endorsement or affiliation. You access and use third-party services at your own risk, and we disclaim all liability arising from your use of or reliance on any third-party service.

10. Disclaimers

THE SERVICES AND ALL CONTENT, PRODUCTS, AND MATERIALS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that the Services will be uninterrupted, error-free, secure, or free from viruses or other harmful components. We do not warrant that any content or materials will be accurate, complete, reliable, current, or suitable for your purposes. We make no guarantees regarding the results, outcomes, earnings, or benefits you may achieve from using the Services, including any courses, coaching, or other programs. Your results depend on numerous factors beyond our control, including your individual effort, background, skills, market conditions, and other circumstances. Any testimonials, case studies, or success stories presented in connection with the Services represent individual experiences and are not guarantees of similar results for you.

You acknowledge that any information, advice, or recommendations provided through the Services are for educational and informational purposes only and do not constitute professional advice specific to your situation. You should consult with qualified professionals (legal, financial, medical, or otherwise) before making decisions based on information obtained through the Services.

11. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WE, OUR AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES, WHETHER IN CONTRACT, TORT, OR OTHERWISE, SHALL NOT EXCEED THE TOTAL AMOUNT YOU PAID TO US FOR THE SERVICES DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR ONE HUNDRED DOLLARS ($100) IF NO PAYMENTS WERE MADE.

Some jurisdictions do not allow the exclusion or limitation of certain warranties or damages, so some of the above limitations may not apply to you. In such jurisdictions, our liability will be limited to the greatest extent permitted by law.

12. Indemnification

You agree to indemnify, defend, and hold harmless us, our affiliates, and our respective officers, directors, employees, agents, contractors, and licensors from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or related to: (a) your use of or inability to use the Services; (b) your violation of these Terms or any applicable law or regulation; (c) your User Content or any content you submit, post, or transmit through the Services; (d) your violation of any third-party rights, including intellectual property, privacy, or other proprietary rights; or (e) any harm caused to any third party as a result of your use of the Services. We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with our defense of such claim. This indemnification obligation survives termination of these Terms and your use of the Services.

13. Term and Termination

These Terms commence when you first access or use the Services and continue until terminated by either party. You may terminate your relationship with us at any time by ceasing all use of the Services, closing your account (if applicable), and canceling any active subscriptions. We may suspend or terminate your access to the Services immediately, with or without notice, for any reason, including but not limited to: (a) your breach of these Terms; (b) your engagement in fraudulent, abusive, or illegal conduct; (c) our cessation of offering the Services; or (d) as required by law or at the request of law enforcement or government authorities.

Upon termination, your right to access and use the Services immediately ceases. Termination does not relieve you of any obligations to pay fees incurred prior to termination, nor does it entitle you to any refund except as expressly provided in our refund policy. We may, but are not obligated to, delete your account and any associated User Content following termination.

The following provisions survive termination of these Terms: Sections 7 (Intellectual Property), 8 (User Content license grant), 10 (Disclaimers), 11 (Limitation of Liability), 12 (Indemnification), 14 (Dispute Resolution and Governing Law), and any other provisions that by their nature should survive.

14. Dispute Resolution and Governing Law

Informal Resolution: Before initiating any formal dispute resolution proceeding, you agree to first contact us at cheech-qa-established-replacement-20260914060036@izzyos-e2e.test and attempt to resolve the dispute informally by providing a written description of the dispute, your contact information, the relief you seek, and any supporting documentation. We will attempt to resolve the dispute informally by contacting you via email. If the dispute is not resolved within sixty (60) days after submission, either party may proceed with formal dispute resolution.

Governing Law: These Terms and any disputes arising out of or related to the Services shall be governed by and construed in accordance with the laws of [governing jurisdiction], without regard to its conflict of law principles. For users in the European Union or United Kingdom, nothing in these Terms affects your statutory rights under local consumer protection laws.

Arbitration and Class Action Waiver: Any dispute, claim, or controversy arising out of or relating to these Terms or the Services that cannot be resolved informally shall be resolved by binding arbitration administered by [arbitration organization] in accordance with its rules, rather than in court, except that you may assert claims in small claims court if your claims qualify. The arbitration shall be conducted in [location] or remotely via videoconference or telephone at your option. The arbitrator's decision shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction. YOU AND WE EACH WAIVE THE RIGHT TO A JURY TRIAL AND THE RIGHT TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, OR OTHER REPRESENTATIVE PROCEEDING. Each party shall bear its own costs and attorneys' fees unless the arbitrator awards such fees to the prevailing party as permitted by law.

Venue for Non-Arbitrable Claims: For any disputes that cannot be arbitrated under applicable law, or if the arbitration provision is found to be unenforceable, you agree to submit to the personal and exclusive jurisdiction of the state and federal courts located in [venue], and you waive any objection to such venue.

Regulatory Compliance: For users in California, you have the right under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) to know what personal information we collect, to request deletion or correction of your information, to opt out of the sale or sharing of your information, and to not be discriminated against for exercising these rights. See our Privacy Policy for details on how to exercise these rights. For users in the European Union or United Kingdom, we process your personal data in accordance with the General Data Protection Regulation (GDPR) and UK GDPR, including lawful bases for processing and your rights to access, rectification, erasure, restriction, portability, and objection. Our marketing communications comply with the CAN-SPAM Act, and you may unsubscribe at any time using the link provided in each email. Our SMS communications comply with the Telephone Consumer Protection Act (TCPA), and you provide prior express written consent to receive such messages when you opt in; you may opt out at any time by replying STOP.

15. Changes to These Terms

We reserve the right to modify these Terms at any time in our sole discretion. When we make changes, we will update the "Last updated" date at the top of these Terms and, if the changes are material, we will provide notice by posting a prominent announcement on the Services, sending an email to the address associated with your account, or through other reasonable means. Your continued use of the Services after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree to the modified Terms, you must stop using the Services and may terminate your account. It is your responsibility to review these Terms periodically to stay informed of updates.

16. Severability and Entire Agreement

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect, and the invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent. These Terms, together with our Privacy Policy and any other policies or agreements expressly incorporated by reference, constitute the entire agreement between you and us regarding the Services and supersede all prior or contemporaneous understandings, agreements, representations, and warranties, whether written or oral, regarding the subject matter herein.

17. Contact Us

If you have any questions, concerns, or requests regarding these Terms or the Services, please contact us at:

Email: cheech-qa-established-replacement-20260914060036@izzyos-e2e.test

We will make reasonable efforts to respond to your inquiry in a timely manner. For specific requests related to your personal data or privacy rights, please refer to the contact information and procedures outlined in our Privacy Policy.