Sound Space Portal | Guided by Devine

Terms of Service

Last updated August 7, 2026

Terms of Service

Last updated: [current date]

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Sound Space Portal | Guided by Devine ("we," "us," "our," or "the Company"), governing your access to and use of our website at https://soundspaceportal.com (the "Site"), our services, programs, courses, coaching, digital products, memberships, and all related content and offerings (collectively, the "Services").

By accessing or using the Site or Services, creating an account, making a purchase, or otherwise engaging with our offerings, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated by reference. If you do not agree to these Terms, you must immediately discontinue use of the Site and Services.

These Terms apply to all visitors, users, customers, and others who access or use the Services.

2. Eligibility

You must be at least 18 years of age and have the legal capacity to enter into a binding contract in your jurisdiction to use the Services. By using the Services, you represent and warrant that you meet these eligibility requirements.

If you are accessing or using the Services on behalf of an organization or entity, you represent and warrant that you have the authority to bind that organization or entity to these Terms, and your agreement to these Terms will be treated as the agreement of the organization or entity.

Our Services are not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information as soon as possible. If you believe we have collected information from a child under 13, please contact us immediately.

3. Description of Services and Products

Sound Space Portal | Guided by Devine provides wellness services and products focused on frequency and sound therapy, executive and athlete performance optimization, and related modalities. Our offerings may include, but are not limited to:

The specific features, content, duration, and delivery methods of each offering are described in the applicable product or service description at the time of purchase. We reserve the right to modify, suspend, or discontinue any Service or product at any time, with or without notice, though we will make reasonable efforts to notify active customers of material changes affecting their purchased Services.

Our Services are intended for general wellness, personal development, and performance optimization purposes. They are not a substitute for professional medical, mental health, or therapeutic treatment, and we do not diagnose, treat, cure, or prevent any disease or medical condition.

4. Accounts and Registration

Certain features of the Services may require you to create an account. When you create an account, you must provide accurate, current, and complete information. You are responsible for maintaining the accuracy of your account information and for updating it as necessary.

You are solely responsible for safeguarding your account credentials (username and password) and for all activity that occurs under your account, whether or not authorized by you. You agree to notify us immediately at soundspaceportal@gmail.com if you suspect or become aware of any unauthorized access to or use of your account.

We reserve the right to suspend or terminate your account if we reasonably believe that the account information you have provided is inaccurate, incomplete, or if your account has been compromised or is being used in violation of these Terms.

You may not transfer, sell, or otherwise share your account credentials or access rights with any third party. Each account is for individual use only unless explicitly designated as a multi-user or organizational account.

5. Purchases, Pricing, and Payment

All purchases of Services and products are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason, including but not limited to product or service availability, errors in pricing or product information, or suspected fraudulent or unauthorized transactions.

Prices for all Services and products are stated in the currency indicated on the Site at the time of purchase and are subject to change at any time without notice. The price you pay will be the price displayed at the time you complete your purchase, except in cases of obvious pricing errors.

Payment is processed through third-party payment processors. We do not directly collect, process, or store your full credit card or payment information. By providing payment information, you authorize us and our payment processors to charge the applicable fees to your designated payment method. You represent and warrant that you have the legal right to use any payment method you provide.

For subscription-based Services or memberships with recurring billing, you authorize us to charge your payment method automatically at the beginning of each billing cycle (monthly, quarterly, annually, or as otherwise specified) until you cancel the subscription. You are responsible for ensuring that your payment information remains current and valid. We will provide reasonable notice of any price changes to recurring subscriptions, and your continued use of the subscription after the price change takes effect constitutes acceptance of the new price.

You are responsible for all applicable taxes, duties, and governmental fees associated with your purchase, except for taxes based on our net income. If we are required to collect or remit taxes in your jurisdiction, such taxes will be added to your total amount due.

All fees are non-refundable except as expressly provided in Section 6 (Refund and Cancellation Policy) or as required by applicable law.

6. Refund and Cancellation Policy

We strive to ensure your satisfaction with our Services and products. Our refund and cancellation policy is as follows:

Digital Products and Courses: Refund requests for digital products, online courses, and recorded content must be submitted within [refund window] of purchase. To be eligible for a refund, you must not have accessed, downloaded, or consumed a substantial portion of the content. Refunds are granted at our sole discretion and are subject to verification that the product has not been substantially used.

Coaching and Live Sessions: Individual coaching sessions and live group sessions may be rescheduled with at least [notice period] notice. Cancellations with less notice or no-shows are non-refundable. Refunds for multi-session coaching packages are prorated based on sessions completed, minus a [percentage or administrative fee] administrative fee, and are granted only in exceptional circumstances at our discretion.

Memberships and Subscriptions: You may cancel a recurring membership or subscription at any time, and cancellation will take effect at the end of the current billing period. No refunds or prorated credits are provided for partial billing periods unless required by law. To cancel, you must follow the cancellation process provided in your account settings or contact us at soundspaceportal@gmail.com.

Workshops, Retreats, and Events: Cancellation and refund policies for specific workshops, retreats, and events are provided at the time of registration and may vary based on the event. Generally, cancellations made [timeframe] or more before the event start date may receive a partial refund minus administrative fees; cancellations made closer to the event date may be non-refundable but may be eligible for credit toward a future event.

To request a refund, contact us at soundspaceportal@gmail.com with your order details and reason for the request. Refunds, when approved, will be processed to the original payment method within [processing timeframe] business days.

This refund policy does not affect your statutory rights under applicable consumer protection laws, including those in the European Union, United Kingdom, or California.

7. Intellectual Property and License to Use

All content, materials, and intellectual property available through the Services, including but not limited to text, graphics, logos, images, audio recordings, video content, frequency tracks, course materials, software, and the overall design and functionality of the Site (collectively, "Company Content"), are owned by or licensed to Sound Space Portal | Guided by Devine and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Company Content solely for your personal, non-commercial use in connection with the Services you have purchased or to which you have been granted access.

This license does not permit you to:

"Sound Space Portal," "Guided by Devine," our logo, and other marks used in connection with the Services are trademarks or registered trademarks of Sound Space Portal | Guided by Devine. You may not use these marks without our prior written permission.

Unauthorized use of the Company Content or Services may violate copyright, trademark, and other laws and may result in termination of your access and potential legal action.

8. User Content and Acceptable Use

The Services may allow you to submit, post, or share content, including but not limited to comments, questions, testimonials, reviews, photos, videos, or other materials ("User Content"). You retain ownership of any intellectual property rights you hold in your User Content, but by submitting User Content to or through the Services, you grant us a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, transferable, and sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display such User Content in any media or format, in connection with the Services and our business, including for promotional and marketing purposes.

You represent and warrant that:

You agree not to submit User Content or use the Services in any manner that:

We reserve the right, but have no obligation, to monitor, review, edit, or remove any User Content at our sole discretion, for any reason or no reason, including if we determine that the User Content violates these Terms or may create liability for us.

We are not responsible for and do not endorse any User Content. Any opinions, advice, statements, or other information expressed or made available by users are those of the respective users and not of Sound Space Portal | Guided by Devine.

9. Third-Party Services and Links

The Services may contain links to third-party websites, services, or resources, including payment processors, scheduling platforms, communication tools, social media platforms, and other services that are not owned or controlled by us. We may also integrate or rely on third-party services to deliver certain features or functionality.

We provide these links and integrations for your convenience only. We do not endorse, control, or assume any responsibility for the content, privacy policies, terms of service, or practices of any third-party websites or services. You acknowledge and agree that we are not responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with your use of or reliance on any third-party content, goods, or services available through such websites or services.

Your interactions with third-party services, including payment transactions, are solely between you and the third party. You should review the applicable terms and policies of any third-party service before using it.

We strongly encourage you to read the terms and conditions and privacy policies of any third-party websites or services that you visit or use.

10. Disclaimers

THE SERVICES AND ALL CONTENT, PRODUCTS, AND SERVICES PROVIDED THROUGH THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, SOUND SPACE PORTAL | GUIDED BY DEVINE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that:

The Services are intended for general wellness, educational, and personal development purposes. They are not intended to diagnose, treat, cure, or prevent any disease or medical condition, and they are not a substitute for professional medical advice, diagnosis, or treatment. You should always consult with a qualified healthcare provider before beginning any wellness program, making changes to your health regimen, or if you have any questions or concerns about your health.

We make no guarantees or representations regarding specific results, outcomes, or benefits you may experience from using the Services. Individual results vary based on numerous factors including but not limited to individual effort, commitment, health status, and circumstances. Any testimonials, case studies, or examples of results presented in connection with the Services are not guarantees of similar results for you.

The frequency and sound therapy techniques, coaching methodologies, and performance optimization strategies offered through the Services are based on various wellness and holistic approaches. While we believe in the value of these approaches, they may not be scientifically validated or accepted by mainstream medical or scientific communities. You use the Services at your own risk and discretion.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you. You may have other rights that vary by jurisdiction.

11. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SOUND SPACE PORTAL | GUIDED BY DEVINE, ITS OWNER, HENRIETTA DEVINE, OR ITS AFFILIATES, CONTRACTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, REVENUE, DATA, GOODWILL, USE, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OF OR INABILITY TO USE THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES, WHETHER IN CONTRACT, TORT, OR OTHERWISE, SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU HAVE PAID TO US FOR THE SERVICES IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY, OR (B) ONE HUNDRED DOLLARS ($100 USD).

The limitations and exclusions in this Section 11 apply regardless of the theory of liability (whether based in contract, tort, negligence, strict liability, or otherwise) and even if we have been advised of the possibility of such damages.

Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, so the above limitations may not apply to you. In such jurisdictions, our liability will be limited to the greatest extent permitted by law.

You acknowledge and agree that the disclaimers and limitations of liability set forth in these Terms reflect a reasonable allocation of risk between you and us and are fundamental elements of the bargain between us. We would not be able to provide the Services to you on an economically reasonable basis without these limitations.

12. Indemnification

You agree to indemnify, defend, and hold harmless Sound Space Portal | Guided by Devine, Henrietta Devine, and our affiliates, contractors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses. You will not settle any claim subject to this indemnification provision without our prior written consent.

This indemnification obligation will survive the termination or expiration of these Terms and your use of the Services.

13. Term and Termination

These Terms commence when you first access or use the Services and continue until terminated by either you or us.

You may terminate these Terms at any time by discontinuing your use of the Services and, if you have an account, by closing your account. If you have active subscriptions or purchased Services, termination of these Terms does not automatically cancel those subscriptions or entitle you to a refund; you must follow the cancellation procedures described in Section 6.

We may suspend or terminate your access to the Services, in whole or in part, at any time, with or without cause, with or without notice, effective immediately. Grounds for termination may include but are not limited to:

Upon termination:

Termination does not relieve you of any obligations to pay fees or charges accrued prior to termination.

14. Dispute Resolution and Governing Law

Informal Resolution: Before filing a formal legal claim, you agree to first contact us at soundspaceportal@gmail.com to attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the Services (each, a "Dispute") informally. We will attempt to resolve the Dispute informally by contacting you via email. If a Dispute is not resolved within sixty (60) days after submission, you or we may initiate formal proceedings.

Governing Law: These Terms and any Dispute will be governed by and construed in accordance with the laws of [governing jurisdiction], without regard to its conflict of law principles. You agree to submit to the personal jurisdiction of the courts located in [venue/jurisdiction] for the purpose of litigating all such Disputes, except as provided in the arbitration provision below.

Arbitration Agreement: You and Sound Space Portal | Guided by Devine agree that any Dispute that cannot be resolved informally will be resolved through binding individual arbitration, except that either party may bring a claim in small claims court if the claim qualifies. The arbitration will be administered by [arbitration organization] under its applicable rules. The arbitrator's decision will be final and binding, and judgment on the award may be entered in any court having jurisdiction.

Class Action Waiver: YOU AND SOUND SPACE PORTAL | GUIDED BY DEVINE AGREE THAT EACH PARTY MAY BRING DISPUTES AGAINST THE OTHER PARTY ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. UNLESS BOTH PARTIES AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING.

Exceptions: Notwithstanding the arbitration agreement, either party may bring a lawsuit in court to seek injunctive or other equitable relief for infringement or misuse of intellectual property rights.

Opt-Out: You may opt out of the arbitration agreement by sending written notice to soundspaceportal@gmail.com within thirty (30) days of first accepting these Terms. Your notice must include your name, address, and a clear statement that you wish to opt out of the arbitration agreement. If you opt out, all other terms of these Terms will continue to apply, and Disputes will be resolved in the courts identified above.

If any portion of this arbitration agreement is found to be unenforceable, the unenforceable portion will be severed and the remaining arbitration terms will be enforced (but in no case will there be a class or representative arbitration).

15. Changes to These Terms

We reserve the right to modify, amend, or update these Terms at any time, in our sole discretion. When we make changes, we will update the "Last updated" date at the top of these Terms and, if the changes are material, we will provide additional notice such as by posting a notice on the Site, sending you an email, or providing an in-app notification.

Your continued use of the Services after the effective date of the revised Terms constitutes your acceptance of the changes. If you do not agree to the revised Terms, you must stop using the Services.

We encourage you to review these Terms periodically to stay informed of any updates. It is your responsibility to check these Terms for changes.

For material changes that affect your rights or obligations, we will provide at least [notice period] days' notice before the changes take effect, where reasonably practicable and unless a shorter notice period is required by law or necessary to address security, legal, or operational concerns.

16. Severability and Entire Agreement

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the invalidity, illegality, or unenforceability will not affect the remaining provisions, which will continue in full force and effect. The invalid, illegal, or unenforceable provision will be deemed modified to the minimum extent necessary to make it valid, legal, and enforceable while preserving its intent, or if such modification is not possible, the provision will be severed from these Terms.

These Terms, together with our Privacy Policy and any other policies or agreements expressly incorporated by reference, constitute the entire agreement between you and Sound Space Portal | Guided by Devine regarding the Services and supersede all prior or contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Services.

No waiver of any term or condition of these Terms will be deemed a further or continuing waiver of such term or condition or any other term or condition. Our failure to assert any right or provision under these Terms will not constitute a waiver of such right or provision.

The section headings in these Terms are for convenience only and have no legal or contractual effect.

17. Contact Us

If you have any questions, concerns, or comments about these Terms or the Services, or if you need to provide notice under these Terms, please contact us:

Sound Space Portal | Guided by Devine

Email: soundspaceportal@gmail.com Phone: 778-839-2677 Website: https://soundspaceportal.com

For legal notices, including notices of claimed infringement or other legal matters, please send correspondence to the email address above with "Legal Notice" in the subject line.

We will make reasonable efforts to respond to your inquiries in a timely manner.