Privacy Policy

Privacy Policy

Last updated: [current date]

1. Introduction

Career Academy LLC ("we," "us," or "our") operates a coaching and consulting business serving clients who seek professional development and career advancement. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, engage with our services, subscribe to our communications, or otherwise interact with us.

We are committed to transparency about our data practices and to respecting your privacy rights under applicable laws, including the General Data Protection Regulation (GDPR) for visitors in the European Union and United Kingdom, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) for California residents, and other relevant privacy and marketing regulations.

By using our services or providing us with your personal information, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use our services or provide us with your information.

2. Information We Collect

We collect several categories of personal information depending on how you interact with us:

Identity and Contact Data: When you fill out forms on our website, sign up for our email list, register for a program or service, request information, or contact us, we collect your name, email address, phone number, and any other information you choose to provide. We may also collect professional information such as your job title, company name, career goals, and areas of interest relevant to our coaching services.

Automatically Collected Data: When you visit our website, we automatically collect certain technical information, including your IP address, device type and identifiers, operating system, browser type and version, referring and exit pages, pages viewed, time spent on pages, and other usage data. We may also collect approximate geographic location based on your IP address.

Cookies and Analytics Data: We use cookies, web beacons, and similar tracking technologies to collect information about your browsing behavior and preferences. This includes session cookies, persistent cookies, and analytics cookies that help us understand how visitors use our site. For more details, please see our Cookie Policy and the section on Cookies and Tracking Technologies below.

Payment Information: When you purchase our services or products, payment information (such as credit card numbers, billing address, and transaction details) is collected and processed directly by our third-party payment processor. We do not store complete payment card numbers on our servers. We may receive limited transaction information from the payment processor, such as the last four digits of your card, transaction amount, and confirmation of successful payment.

Content and Communications: We collect any information you submit through contact forms, support requests, surveys, testimonials, feedback, or direct communications with us via email, phone, or messaging platforms. If you participate in our programs, we may collect information you share during coaching sessions, in course materials, or in community forums (subject to separate terms and confidentiality agreements where applicable).

3. How We Use Your Information

We use the personal information we collect for the following purposes:

Service Delivery and Performance: To provide, operate, and deliver our coaching and consulting services; to process your enrollment or registration; to communicate with you about your account, programs, or services; to schedule sessions and send reminders; and to fulfill our contractual obligations to you.

Payment Processing: To process payments, verify transactions, prevent fraud, and maintain accurate financial records. Payment processing is handled by our third-party payment processor in accordance with payment card industry standards.

Marketing and Communications: To send you promotional emails about our programs, services, events, content, and offers that may interest you, provided you have given consent or we have another lawful basis. We may also send you text messages (SMS) for marketing purposes if you have provided prior express written consent as required by the Telephone Consumer Protection Act (TCPA). You can opt out of marketing communications at any time as described in the Marketing Communications section below.

Transactional Communications: To send you non-promotional messages related to your account, purchases, or use of our services, such as order confirmations, receipts, password resets, technical notices, and important updates about our services or policies.

Customer Support: To respond to your inquiries, provide technical assistance, troubleshoot problems, and improve our customer service.

Analytics and Improvement: To analyze how our website and services are used, understand user preferences and trends, test new features, conduct research, and improve our offerings, user experience, and business operations.

Security and Fraud Prevention: To protect our business, our users, and third parties from fraud, abuse, unauthorized access, and other harmful or illegal activities; to verify identity; and to enforce our terms and policies.

Legal Compliance: To comply with applicable laws, regulations, legal processes, and governmental requests; to respond to subpoenas or court orders; and to fulfill our legal obligations.

4. Legal Bases for Processing

If you are located in the European Union, United Kingdom, or another jurisdiction where the GDPR or similar data protection laws apply, we process your personal information based on the following legal grounds:

Consent: Where you have given clear, affirmative consent for us to process your personal information for specific purposes, such as subscribing to marketing emails or SMS messages. You have the right to withdraw your consent at any time.

Performance of a Contract: Where processing is necessary to fulfill our contractual obligations to you, such as delivering coaching services you have purchased or processing your payment.

Legitimate Interests: Where processing is necessary for our legitimate business interests or those of a third party, provided these interests are not overridden by your rights and freedoms. Our legitimate interests include operating and improving our business, marketing our services to existing clients, preventing fraud, ensuring network and information security, and analyzing usage of our services.

Legal Obligation: Where processing is necessary to comply with a legal obligation to which we are subject, such as tax reporting, responding to lawful requests from authorities, or complying with court orders.

5. How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

Service Providers and Processors: We share personal information with third-party service providers who perform services on our behalf, including payment processing, email delivery and marketing automation, SMS messaging, website hosting, cloud storage, customer relationship management, analytics, and other business operations. These providers are contractually obligated to use your information only as necessary to provide services to us and to protect your information in accordance with applicable laws.

Legal and Safety Disclosures: We may disclose your information if required by law, regulation, legal process, or governmental request; to enforce our agreements and policies; to protect our rights, property, or safety or that of our users or the public; to detect, prevent, or address fraud, security, or technical issues; or in connection with an investigation of suspected or actual illegal activity.

Business Transfers: If we are involved in a merger, acquisition, sale of assets, bankruptcy, or other business transaction, your personal information may be transferred or disclosed as part of that transaction. We will notify you via email or prominent notice on our website of any change in ownership or use of your personal information.

With Your Consent: We may share your information with third parties when you have given us explicit consent to do so.

California Residents - No Sale or Sharing: We do not sell personal information as defined under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). We do not share personal information for cross-context behavioral advertising purposes. If our practices change, we will update this policy and provide California residents with the right to opt out of such sale or sharing.

6. Marketing Communications and Your Choices

Email Marketing: If you subscribe to our email list or provide your email address in connection with our services, we may send you promotional emails about our programs, content, and offers. All marketing emails include an unsubscribe link that allows you to opt out of future marketing messages. You can also unsubscribe by contacting us at welcome@elenasabry.com. Please note that even if you opt out of marketing emails, we may still send you transactional or administrative messages related to your account or services.

Our email marketing practices comply with the CAN-SPAM Act. We include our physical mailing address in our emails, clearly identify messages as advertisements where required, honor opt-out requests promptly, and do not use deceptive subject lines or sender information.

SMS Marketing: If you provide your mobile phone number and give prior express written consent, we may send you text messages with promotional content, updates, or reminders. By consenting to receive SMS messages, you agree that we may use an automatic telephone dialing system to send messages to the number you provide. Consent is not a condition of purchase. Message and data rates may apply. Message frequency varies.

You can opt out of SMS messages at any time by replying STOP to any message. You can also reply HELP for assistance or contact us at welcome@elenasabry.com. Our SMS practices comply with the Telephone Consumer Protection Act (TCPA) and related regulations.

7. Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and similar tracking technologies to collect information about your browsing activity, remember your preferences, analyze site traffic, and improve your experience on our website. Cookies are small text files stored on your device that allow us to recognize you on subsequent visits.

We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted or expired). We also use first-party cookies (set by us) and third-party cookies (set by our service providers for analytics, advertising, or other purposes).

You can control cookies through your browser settings and choose to refuse or delete cookies. However, disabling cookies may limit your ability to use certain features of our website. For detailed information about the cookies we use, your choices, and how to manage cookie preferences, please see our separate Cookie Policy.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Account and Service Data: If you are an active client or subscriber, we retain your information for the duration of our relationship and for a reasonable period afterward to maintain records, provide continued support, and comply with legal obligations.

Marketing Data: If you subscribe to our marketing communications, we retain your contact information until you unsubscribe or request deletion, or until we determine the data is no longer needed for marketing purposes.

Transaction Records: We retain payment and transaction information as required for accounting, tax, and legal compliance purposes, typically for at least seven years or as required by applicable law.

Automatically Collected Data: We retain analytics and usage data for a limited period sufficient for analysis and improvement purposes, typically no longer than necessary for the purposes collected.

When we no longer need your personal information, we will securely delete or anonymize it in accordance with our data retention and deletion policies.

9. Data Security

We implement reasonable technical, administrative, and physical safeguards designed to protect your personal information from unauthorized access, use, disclosure, alteration, and destruction. These measures include encryption of data in transit using SSL/TLS protocols, secure storage systems, access controls, employee training, and regular security assessments.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account. Please notify us immediately if you suspect any unauthorized access or use of your account.

10. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Rights for EU/UK Residents (GDPR): If you are located in the European Union or United Kingdom, you have the following rights:

• Right of Access: You can request confirmation of whether we process your personal information and obtain a copy of that information.
• Right to Rectification: You can request that we correct inaccurate or incomplete personal information.
• Right to Erasure: You can request that we delete your personal information in certain circumstances, such as when it is no longer necessary for the purposes collected or you withdraw consent.
• Right to Restriction of Processing: You can request that we limit how we use your information in certain situations.
• Right to Data Portability: You can request a copy of your personal information in a structured, commonly used, machine-readable format and have it transmitted to another controller.
• Right to Object: You can object to our processing of your personal information based on legitimate interests or for direct marketing purposes.
• Right to Withdraw Consent: Where we rely on consent as the legal basis for processing, you can withdraw your consent at any time.

You also have the right to lodge a complaint with a supervisory authority in your jurisdiction if you believe we have violated your data protection rights.

Rights for California Residents (CCPA/CPRA): If you are a California resident, you have the following rights:

• Right to Know: You can request that we disclose what personal information we collect, use, disclose, and sell about you, including the categories and specific pieces of information, the sources, the purposes, and the categories of third parties with whom we share it.
• Right to Delete: You can request that we delete personal information we have collected from you, subject to certain exceptions.
• Right to Correct: You can request that we correct inaccurate personal information we maintain about you.
• Right to Opt Out of Sale or Sharing: You have the right to opt out of the sale of your personal information or the sharing of your personal information for cross-context behavioral advertising. As stated above, we do not currently sell or share personal information as defined under California law.
• Right to Limit Use of Sensitive Personal Information: You have the right to limit our use and disclosure of sensitive personal information to certain purposes. We do not use or disclose sensitive personal information for purposes that trigger this right.
• Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your privacy rights.

How to Exercise Your Rights: To submit a request to exercise any of the rights described above, please contact us at welcome@elenasabry.com or mail.elenap11@gmail.com, or write to us at 6020 W Badura Ave, Suite 110, PMB 1016, Las Vegas, Nevada, 89118, US. Please include sufficient information to allow us to verify your identity and locate your information in our systems.

We will respond to verified requests within the timeframes required by applicable law (generally 30 days for GDPR requests and 45 days for CCPA requests, with possible extensions). We may need to request additional information to verify your identity before fulfilling your request. You may designate an authorized agent to make a request on your behalf, subject to proof of authorization.

11. International Data Transfers

Career Academy LLC is based in the United States. If you are located outside the United States, please be aware that information we collect, including personal information, may be transferred to, processed, and stored in the United States or other countries where we or our service providers operate.

The data protection laws in the United States and other countries may differ from those in your country of residence. By using our services or providing us with your information, you acknowledge and consent to the transfer, processing, and storage of your information in these jurisdictions.

For transfers of personal information from the European Union, United Kingdom, or Switzerland to the United States, we rely on appropriate safeguards such as Standard Contractual Clauses approved by the European Commission, adequacy decisions, or other lawful transfer mechanisms to ensure your information receives an adequate level of protection.

12. Children's Privacy

Our services are not directed to, and we do not knowingly collect personal information from, children under the age of 13 (or under 16 in the European Union and United Kingdom). If we learn that we have collected personal information from a child under the applicable age without parental consent, we will delete that information as quickly as possible. If you believe we have collected information from a child under the applicable age, please contact us immediately at welcome@elenasabry.com.

13. Third-Party Links and Services

Our website and communications may contain links to third-party websites, services, or resources that are not owned or controlled by Career Academy LLC. This Privacy Policy applies only to our services. We are not responsible for the privacy practices, content, or policies of third-party sites or services.

When you click on a third-party link or use a third-party service, you are subject to that party's privacy policy and terms. We encourage you to read the privacy policies of any third-party sites or services you visit or use. We do not endorse and are not responsible for the practices of these third parties.

Some third-party service providers we use, such as payment processors, email platforms, and analytics providers, may collect information directly from you or your device. Their use of your information is governed by their own privacy policies.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, legal requirements, or for other operational, legal, or regulatory reasons. When we make material changes, we will notify you by updating the "Last updated" date at the top of this policy and, where appropriate, by sending you an email notification or posting a notice on our website.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information. Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

If we make changes that materially affect your rights or how we use your personal information, we will provide more prominent notice or, where required by law, seek your consent before implementing the changes.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Career Academy LLC Email: welcome@elenasabry.com Alternative Email: mail.elenap11@gmail.com Phone: +1 (858) 295-9441 Mailing Address: 6020 W Badura Ave, Suite 110, PMB 1016, Las Vegas, Nevada, 89118, US

For privacy-related inquiries, data subject requests, or to exercise your rights under applicable privacy laws, please use the contact information above and include "Privacy Request" in the subject line. We will respond to your inquiry as promptly as possible and within the timeframes required by law.